Shipping and handling is not refundable. You must return all used and unused bottles of products originally sent to you at your own expense to us with note requesting a refund. Any items purchased in addition to 1 three month supply of scalp therapy, 1 shampoo and 1 conditioner must be unused and in original condition to be refundable. We must receive all items no later than 90 days from the date your order was delivered by the carrier as indicated by the delivery confirmation information. In absence of tracking information your guarantee ends 105 days from your order date. Guarantee valid for one purchase per household and products directly purchased from Revivogen. Failure to follow these policies may result in partial refund or no refund.

This guarantee is valid only for products directly purchased from Revivogen. For Revivogen products purchased from other retailers please contact them directly for their return policy and return procedures.